Reservations and Confirmations
Reservations must be reconfirmed by 5.00 pm the day prior to flying. Early morning the weather is checked regarding daily operation. If weather conditions preclude flying we can reschedule you to our next available day. It is wise to book well in advance especially during our peak season.
Minimum age:
To book one of our day ski packages, the minimum age is 13years, all guests under 18 years must be accompanied by an adult. The exception to this is our private charter options, please contact our team for more information.
Payment:
Credit card payment is required to pre-authorise and guarantee your booking. Full payment for your heli-ski trip will be taken on the day of your departure.
If in the event that bad weather can prevent flying, reconfirmation must be made by 6.00 pm the day prior to flying/ heli-skiing.
Cancellations & Refunds
A full refund can only be guaranteed if we receive your notice of cancellation at least 24 hours prior to skiing for our day heli-ski products or at least 48 hours prior for a private charter. Any cancellations within this time period from departure, full payment is retained. If adverse weather prevents flying, your money will be fully refunded. If some heli-ski runs have been completed, but fewer than the number of runs booked, you will be refunded at $100 per run not skied. Refunds are not given if runs are not completed due to the lack of ability or fitness.
Our Covid-19 Conditions & Cancellation Policy
If you cannot travel because you are directly impacted by Covid-19 you will be offered the option to reschedule your booking or receive a full refund.
If we are required to move alert levels and reduce capacity or stop operating, you will be contacted by our team to organise a reschedule or refund.
Prices
Prices are per person and in New Zealand dollars. Inclusive of 15% GST (goods & services tax)