Reservations and Confirmations
Reservations must be reconfirmed by 6.00 pm the day prior to flying. Early morning the weather is checked regarding daily operation. If weather conditions preclude flying you can reschedule to the next day. It is wise to book well in advance especially during our peak season.
Payment:
Credit card payment is required to pre-authorise and guarantee your booking. Full payment for your heli-ski trip will be taken on the day of your departure.
If in the event that bad weather can prevent flying, reconfirmation must be made by 6.00 pm the day prior to flying/ heli-skiing.
Cancellations & Refunds
A full refund can only be guaranteed if we receive your notice of cancellation at least 24 hours prior to skiing. Within 24 hours of departure, full payment is retained. If adverse weather prevents flying, your money will be fully refunded. If some heli-ski runs have been completed, but fewer than the number of runs booked, you will be refunded at $100 per run not skied. Refunds are not given if runs are not completed due to the lack of ability or fitness.
Our Covid-19 Conditions & Cancellation Policy
If you cannot travel because you are directly impacted by Covid-19 you will be offered the option to reschedule your booking or receive a full refund.
If we are required to move alert levels and reduce capacity or stop operating, you will be contacted by our team to organise a reschedule or refund.
Prices
Prices are per person and in New Zealand dollars. Inclusive of 15% GST (goods & services tax)
